Terms & Conditions of Sale & Subscriptions

These Terms and Conditions apply to all commercial transactions executed on the coffeeb.co.uk website. Please read them carefully before placing an order. These terms do not affect your statutory rights as a consumer under UK law.

We reserve the right to amend these terms and conditions at any time without prior notice. Any modifications will take effect immediately upon being posted on the website. Placing an order through the site constitutes definitive acceptance of the terms and conditions in force at the time of purchase.

1. Our Contract and Process
You will be provided with an opportunity to check, review, and correct any input errors in your order up until the point you finalise the transaction by clicking the Submit Order button. Upon submitting an order, we will issue an Order Reference Number and details of the products you have ordered. This information will be processed either through our Shopify platform or via our automated subscription interface. The same details will be transmitted to you via an automated
confirmation e-mail.

IMPORTANT NOTE: Please note that this initial confirmation e-mail is a formal acknowledgement of receipt, and does not constitute a legal acceptance of your order by coffeeb.co.uk.

In the event that your payment details cannot be authorised for any reason, our system will notify you automatically and may invite you to settle the balance using an alternative payment method. While transactions and routine notices are handled through automated email correspondence, you can contact our support desk directly at orders@coffeeb.co.uk if you encounter any specific technical issues or transaction discrepancies.

2. Prices, Taxes and Payment Methods
All prices, fees, and charges listed on this website are denominated in UK Pounds Sterling (GBP) for UK customers and in EURO for Republic of Ireland customers. Prices include any applicable Value Added Tax (VAT) payable under either UK tax regulations (please note that most hot coffee/beverage products are currently zero-rated or excluded from UK VAT) or Republic of Ireland tax regulations, but exclude standard delivery charges unless explicitly stated otherwise. Deliveries to the Republic of Ireland will be charged for deliveries.

The total aggregate cost of your order reflects the net price of the items selected plus the corresponding delivery charge. These items will be distinctly broken down and clearly set out within your Shopping Basket before you formally submit your order.
Prices, promotional offers, and product ranges are strictly subject to stock availability and may change at our discretion before (but never after) we formally accept your order. If a specific product becomes unavailable during the session, an equivalent alternative item may be offered to you during the checkout phase.

We accept a comprehensive suite of secure payment methods, including PayPal, Visa, Mastercard, Amazon Pay, American Express (Amex), Google Pay (Android Pay), and Apple Pay. Payment is securely deducted at the time your order is processed, or recurrently via our automated systems when a subscription cycle falls due.

3. Subscription Services and Recurring Billing
For recurring product delivery plans, our checkout system will clearly outline the explicit frequency, intervals, and billing schedules of your ongoing payments. The baseline cost of each subscription renewal transaction is guaranteed to match the product price agreed upon in your shopping basket at the time of the initial setup purchase.

We leverage industry-standard recurring billing software to deploy and manage subscription-based services securely. All subscriptions are structurally open-ended, continuous, and self-renewing unless defined otherwise by the user during the initial configuration. Any consumer utilising our subscription framework will automatically receive dedicated, secure account login credentials via automated email. Consequently, the user remains solely and exclusively responsible for canceling, amending, pausing, or modifying any existing active subscription preferences themselves through their digital dashboard. Should you require administrative assistance or experience technical difficulties, please contact us promptly at sales@coffeeb.co.uk.

4. Customer Discount Codes & Promotional Vouchers
Where you apply a valid promotional code or customer voucher issued officially by coffeeb.co.uk in conjunction with a transaction, the following strict terms apply:

• Voucher Codes are exclusively applicable to orders meeting or exceeding the minimum purchase value specified in the offer details.
• Voucher Codes remain valid only until the explicitly published expiration date.
• Voucher Codes are STRICTLY non-transferable and only redeemable for purchases made directly on this website (www.coffeeb.co.uk).
• Only one individual Voucher Code may be applied per customer per unique transaction.
• We reserve the right to terminate, modify, or withdraw any active Voucher Codes at any time, including prior to the advertised end date, without liability or prior notice.

Any authorised discount or voucher codes applied to a subscription service will remain eligible and active for a maximum of four (4) sequential periodic transactions before automatically expiring.

Following the expiration of the discounted period, the subscription will renew at standard rates, or the user will need to establish a new subscription order profile utilizing a newly issued eligible code.

5. Pricing, Product Description Errors and Cancellations
While we make every commercial effort to ensure that all data, pricing, and descriptions on our platform are perfectly accurate, errors may occasionally manifest. If we discover an objective error in the price, specification, or core description of a product you have ordered, we maintain the explicit right to cancel your order at any point up until the physical dispatch of the product(s) to your address.

We will proactively contact you if an error is identified, offering you the absolute choice to either reaffirm your order at the corrected price/specification or cancel it entirely. If we proceed with canceling your order under these circumstances, you will receive an immediate full refund of any charges paid in advance.

6. Intellectual Property and Website Use
We, our associated corporate group companies, and our licensing partners retain full copyright, trademark, and all other Intellectual Property rights across all material, imagery, data, and content hosted on this website. You are authorised to access, download, copy, or print content exclusively for your own personal, non-commercial use.

Any alternative use, commercial replication, distribution, or modifications of this website’s assets without our express prior written consent is strictly prohibited. You may not construct any hyperlinks to this website, nor may you restrict, inhibit, or compromise the digital access and enjoyment of this platform by any other consumer.

7. Personal Information, Privacy and Data Security
The platform operated under coffeeb.co.uk enforces a strict anti-spam policy. We do not transmit unsolicited electronic correspondence. E-mail addresses are safely compiled only from opted-in alerts, marketing registrations, and newsletters. These channels are utilised strictly to communicate vital platform updates, product releases, and exclusive consumer offers. All users retain the right to opt-out or unsubscribe at any given time via the links provided in our communications.

We do not sell, lease, or rent customer email lists or demographic data to external third parties. It is our unyielding policy never to provide identifying customer information to third parties without explicit, prior permission.

In compliance with our comprehensive Privacy Policy, we reserve the right to securely utilise contextualised customer profile parameters to present the most relevant coffee products to users via digital marketing methodologies, both on and off our core web domain.

Data protection and financial security are integrated at the highest level. When checking out, we leverage premium, industry-standard cryptographic architectures, tokenisation, and encryption procedures to guarantee that your credit card data remains fully secure, confidential, and hidden from unauthorised parties.

8. General Legal Terms and Regulatory Governance
These Terms and Conditions and all transactions pertaining to the coffeeb.co.uk website are governed exclusively by English law and are subject to the non-exclusive jurisdiction of the courts of England and Wales. We do not recognize or accept any unilateral user-requested modifications or amendments to these standard terms.
Items retailed through this platform are intended purely for normal domestic consumer use and are explicitly not authorized for commercial resale or unauthorized B2B exploitation. We maintain the absolute discretion to deny web access, remove/edit content, or refuse and cancel incoming orders.

If an order is canceled by us, it will be done without cost to you, and a full refund will be processed immediately.

These specific terms cover only the direct domain of coffeeb.co.uk. Any outgoing external hyperlinks are managed under their respective external terms, and we assume no liability for the content or functionality of external platforms.

Pursuant to UK legal requirements, we explicitly declare that all sales contracts on this platform can be finalised in the English language only, and no public filing mandates apply to these consumer transactions. Your full statutory data rights are comprehensively documented within our separate corporate Privacy Policy.